Mark Davies is a regular user of the M25. Until 6 months ago, he lived in Egham just outside of West London by about 30 minutes.
Whilst he was living there, if he wanted to go into London he would have to use the M25 but then if he wanted to travel west towards Reading, he would have to use the M4 which is a newly installed Smart Motorway stretch. Meaning whichever way he travelled using his car he would have to be on a Smart Motorway for at least part of the journey.
When I spoke to him, he gave me his opinions on having the hard shoulder completely removed.
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